Industrial experience with a growing software mindset.

ProSteel Security Products, Inc. | Provo, Utah

• Contributed to an increase in output from 23 to 40 units per shift through improved planning and workflow organization.
• Supported daily production planning, task coordination, and performance tracking for a 12-person production team.
• Developed SOPs across key final assembly processes, improving consistency and operator standardization.
• Reduced cycle time in critical process steps by 25% using workflow optimization and lean principles.
• Proposed a QR-based tracking system to replace manual cards and improve material request accuracy.
• Supported preventive and corrective maintenance in waterjet operations, reducing downtime from 3 breakdowns per week to 0.

Self-employed | Querétaro, México

• Managed a small transportation and vehicle rental business, including customer coordination, scheduling, expenses, and vehicle availability.
• Developed operational, logistics, customer service, and problem-solving skills while managing multiple vehicles and service requests.

Wittmann Battenfeld | Querétaro, México

• Reviewed customer quotation requests through ERP systems and analyzed technical specifications for plastic injection and peripheral equipment.
• Supported customer complaints and post-sales issues, improving service quality and long-term customer relationships.

RETESA | Querétaro, México

• Oversaw quality control processes for fuel and chemical transport tanks under ISO 9001 requirements.
• Performed final inspections using standardized reports, checklists, NCRs, ECOs, and technical documentation.
• Investigated quality issues through Root Cause Analysis and documented corrective actions.

Grammer AG | Querétaro, México

• Gained hands-on experience in Lean Manufacturing principles and operational efficiency initiatives.
• Collaborated on SMED projects to reduce mold changeover times in injection molding processes.
• Supported troubleshooting and resolution of quality issues with production and quality teams.